Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 2.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Undertake industry research

1.1 Use sources of information to research industry developments and their impact on current work practices

1.2 Collect information on the role and significance of information or cultural industries to local communities

1.3 Identify similarities and differences between industry organisations

1.4 Consolidate understanding of the roles of relevant peak professional associations and industry bodies

2 Source and apply information about trends

2.1 Source and monitor information about key issues and trends and investigate their impact on the industry

2.2 Research current and emerging technologies and their potential application in the workplace

2.3 Source and monitor information about career opportunities and employment conditions

2.4 Organise and store collected information in an easily accessible format

2.5 Discuss and share information about key issues and trends, and emerging technologies with colleagues

3 Research industry structures and operations

3.1 Source information about different industry structures and operations

3.2 Analyse underpinning philosophies and funding models of different industry sectors and link to service provision

3.3 Identify and source information about legislation that affects relevant industry sectors

3.4 Review information on professional ethics and codes of practice for relevant industry sectors

Skill 

Performance 

Criteria 

Description 

Reading

1.1, 1.2, 2.1-2.3, 3.1-3.4

• Identifies, analyses and evaluates complex text to determine legislative, regulatory and business requirements
• Researches and interprets information from various sources and synthesises ideas and concepts

Writing

1.2, 1.4, 2.5

• Develops material to a specific audience using clear and detailed language to convey explicit information, requirements and recommendations

Oral Communication

1.2, 2.5

• Elicits views and opinions of others by listening and questioning

Navigate the world of work

1.1, 1.4, 3.2, 3.3, 3.4

• Explores industry trends impacting organisational policies and procedures

Interact with others

1.2, 2.5

• Cooperates with others and contributes to work group discussions

Get the work done

1.2, 1.3, 2.1, 2.2, 2.4, 3.2

• Organises, plans and sequences own workload
• Contributes to continuous improvement of current work practices by applying basic principles of analytical and lateral thinking
• Uses a range of digitally based technologies to access, extract and share relevant information to achieve required outcomes

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

BSBLIB402 Consolidate and maintain industry knowledge

CULIND401A Consolidate and maintain industry knowledge

Updated to meet Standards for Training Packages

Unit moved from Library, Information and Cultural Services Training Package to Business Services Training Package.

Equivalent unit

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 2.0.